Browse topics
Scope & editorial standards

Useful guidance. Clear sources.

How this public library is structured, what it covers and where its boundaries are.

What this library covers

This is the public documentation library for Alactic Communications and WhatsApp Business workflows. It covers the India and UK editions, web and mobile usage, customer-facing business profiles, contacts, campaigns, automation, Alactic ACID, team operations and published commercial policies. The separate Alactic CRM product is outside this library’s scope.

How the guides are written

Each guide has a distinct task, inputs, three-step workflow, completion test, task-specific failure mode and fictional example. Shared reference sections explain the relevant feature consistently across related guides. The structured publishing system assembles those curated sources into static pages; page count or length alone is not a measure of usefulness or a promise of search ranking.

Product behaviour and provider capability

Product instructions are based on the public Communications interface and source-reviewed feature behaviour as of 19 October 2026. Meta controls its own account, template and delivery decisions. An underlying API capability is not automatically exposed as an Alactic feature. Where an action belongs in WhatsApp Manager or another provider surface, the guide says so.

Public information only

The publishing inputs are curated documentation files and public brand assets. They do not contain customer exports, private conversations, production credentials, internal hostnames, operational logs or proprietary assistant instructions. All worked scenarios are fictional. Do not paste real customer records into a public documentation issue or a training example.

Regional and legal context

India and UK guidance is separated into dedicated collections. The documents explain operational decisions and link to relevant official sources; they do not certify compliance or replace qualified legal advice for a specific case. Alactic’s current Terms & Conditions and applicable mandatory rights govern commercial questions. These guides do not introduce new contractual restrictions.

Commercial information

At this review, published India pricing is ₹999 monthly or ₹9,999 annually and UK pricing is £9.99 monthly or £99 annually. Current self-service renewal is manual. Check the actual order summary and current terms before purchase. Meta messaging and separately purchased usage are distinct from the platform subscription. The voluntary refund policy permits requests within seven days of payment, with incurred third-party usage excluded subject to mandatory rights.

Sellers and published addresses

India seller: Alactic Enterprises Private Limited. Registered corporate address: 297/9 Old Railway Road, Shivpuri Sector-7, Sadar Bazar, Gurugram, Haryana 122001, India. Operational address: Office No. 434, 4th Floor, VSR 114, Dwarka Expressway, Sector 114, Bajghera, Gurugram, Haryana 122017, India.

UK edition seller: Alactic Inc, a United States company. Published address: 131 Continental Dr, Suite 305, Newark, Delaware 19713, United States. The UK edition does not imply that this entity is incorporated in the United Kingdom.

Dates and changes

The review date records the documentation release’s editorial check. It is not a claim that every linked third-party page was republished on that date. Provider rules, prices and interfaces can change. Review the current linked source for time-sensitive decisions, and report a specific mismatch so the affected guide can be corrected.

Search and privacy on this site

Documentation search runs in your browser against a static index. This site does not send search queries to an AI service, require sign-in, use advertising trackers or collect feedback through a hidden form. Your hosting provider may keep normal access logs. Links to the workspace, payment or provider sites open services with their own terms and privacy practices.

Report a documentation issue

Send the guide address, the specific statement or step and the behaviour you observed to support@alacticai.com. Include the edition and app version if relevant. Redact personal data and never include passwords or access tokens. A product problem should also include the approximate time and a safe record reference so it can be investigated.

Email documentation feedback →

Public source directory

Alactic public terms

Alactic Communications Terms & Conditions

The current commercial terms, sellers, subscription and refund request process. Guides explain these terms; they do not replace them.

Provider policy

WhatsApp Business Messaging Policy

The provider's current business messaging rules, including business identity, permission, opt-outs and restricted uses.

Provider terms

WhatsApp Business Terms of Service

The terms governing use of WhatsApp's business services.

Provider technical reference

Meta's official WhatsApp Business Platform API collection

Official Meta reference material for the underlying platform. A provider capability is not automatically an Alactic interface feature.

Provider technical reference

Meta: WhatsApp business profile reference

Official reference for reading the business profile associated with a WhatsApp Business Platform number.

Provider pricing

WhatsApp Business Platform pricing

Use the provider's current pricing information for a dated estimate. This library does not reproduce a fixed Meta rate card.

UK regulatory guidance

ICO: electronic mail marketing rules

Official guidance for the relevant UK marketing rules and exceptions. Applicability depends on the recipient and circumstances.

UK regulatory guidance

ICO: business-to-business marketing

Official guidance explaining why business marketing still needs a considered privacy and recipient-type review.

UK public guidance

GOV.UK: online and distance selling

Public guidance relevant to online selling. Mandatory rights are not removed by the platform's voluntary refund request policy.

India official source

India Ministry of Electronics and Information Technology

An official starting point for current Indian digital-policy material. Obtain qualified advice for a specific legal interpretation.

Find your next step

Search by task, feature or question.

Browse the full directory →