Numbers & Meta connection
Connect a business number, understand signup states and recover safely when approval is interrupted.
Match the business portfolio, WhatsApp account and phone number before authorising a connection. If completion is uncertain, inspect the saved state before starting another attempt.
Prepare for Meta embedded signup
Gather the correct access and number details before authorising the connection.
Choose the correct Meta business portfolio
Prevent a valid login from linking the wrong business assets.
Check access to the WhatsApp business account
Separate personal login access from permission to manage the relevant account.
Select the right number connection path
Choose the path that matches the number's current WhatsApp use.
Connect a new business number
Complete signup for a number the business controls and can verify.
Evaluate an existing Business App number
Understand the offered onboarding route without assuming every number is eligible.
Plan a provider migration
Coordinate the move with both the current arrangement and the destination workspace.
Verify a number through an OTP channel
Use the verification route presented by the provider and keep the code private.
Troubleshoot an unavailable verification code
Check reachability and the selected channel before requesting more codes.
Keep a long signup session open
Allow the provider flow to finish without treating a reminder as a confirmed failure.
Recover after closing the signup popup
Determine whether authorisation completed before starting another connection.
Handle a connection request timeout
Resolve uncertainty without repeatedly submitting the same authorisation.
Understand the JSSDK unknown host error
Recognise a platform login-domain configuration issue and report it accurately.
Recover from a blocked provider popup
Allow the expected login window without weakening unrelated browser protections.
Distinguish connected from ready to send
Read the connection and readiness states as separate checks.
Read number and account identifiers safely
Use provider identifiers to compare assets without treating them as public marketing content.
Refresh account readiness from Meta
Fetch current provider states before acting on an older screenshot.
Resolve access changes after onboarding
Recover when a business administrator's permissions have changed.
Connect a UK test number
Test reachability, ownership and workspace state for a UK number.
Avoid connecting a number to the wrong workspace
Check both the current Alactic account and the selected Meta asset.
Disconnect a number deliberately
Understand the effect of removing a connection before confirming the action.
Reconnect after an incomplete setup
Resume from the actual saved state rather than reconstructing it from memory.
Protect verification and login information
Keep account recovery and number verification within authorised channels.
Document a connection problem for support
Provide enough context to diagnose the failed stage without sending secrets.
Check the first conversation after connection
Verify the connected number through a small authorised inbound test.
Relevant public sources
- Meta's official WhatsApp Business Platform API collectionProvider technical reference
- WhatsApp Business Terms of ServiceProvider terms