Mobile app
Use the native workspace, manage notifications and keep mobile and web work consistent.
Check the signed-in workspace and the latest server state before acting. Review previews carefully on the smaller screen and preserve a clear retry path when connectivity changes.
Sign in to the correct mobile workspace
Open the intended account and edition on the mobile application.
Compare mobile and web account context
Ensure both devices are displaying the same business data.
Allow mobile notifications
Enable the operating-system permission needed for alerts.
Review Android notification settings
Find device-level controls that affect visible alerts.
Open a conversation from a notification
Use an alert to return to the relevant customer context.
Investigate a missing mobile notification
Separate device settings from account and event issues.
Check notifications after signing out
Understand how session changes affect account-specific alerts.
Protect notification privacy
Choose how much message content is visible on a locked device.
Read inbox badges on mobile
Interpret unread indicators at conversation level.
Use conversation actions on a phone
Find available contact actions without confusing their effects.
Choose attachments from a mobile device
Select a supported file while preserving the conversation context.
Review a photo crop on mobile
Check the public business image before publishing it.
Edit a business profile on a phone
Publish supported profile details through the mobile interface.
Import contacts from the mobile application
Bring in contact data using the available mobile import journey.
Save an audience from mobile
Create a reusable contact selection and verify it is available for campaigns.
Update permission on mobile
Record the correct decision with an understandable evidence trail.
Create a campaign with a small screen
Complete audience, message and review steps without missing fields.
Resolve mobile campaign variable errors
Complete the specific missing value instead of restarting the campaign.
Review template approval on mobile
See the latest available provider status in the app.
Read campaign results on mobile
Inspect delivery outcomes without treating a total as a full explanation.
Recover from a mobile network interruption
Check the saved state before repeating a potentially completed action.
Use large text and screen zoom
Keep essential controls usable with accessibility settings.
Check mobile time-zone assumptions
Avoid scheduling a campaign using the wrong local clock.
Install an authorised app update
Replace an older build without confusing version changes with feature removal.
Report a mobile layout problem usefully
Help the team reproduce clipping or spacing issues.
Relevant public sources
- Alactic Communications Terms & ConditionsAlactic public terms
- Meta's official WhatsApp Business Platform API collectionProvider technical reference